1. Customization and Fixed Departures
- Customizable Packages:
- All travel packages offered by GREENLAND HIMALAYAS can be tailored to meet the guest’s preferences.
- Fixed Departures:
- Fixed Departure packages are not customizable and follow a pre-defined itinerary.
2. Written Communication
- Guests are required to conduct all discussions and confirmations in writing.
- Verbal communications will not be entertained to ensure clarity and avoid misunderstandings.
3. Booking and Payment Policy
- Booking Confirmation:
- A package is not considered booked until the required advance payment has been received by the company.
- DND (Date Not Decided) Packages:
- Guests must confirm travel dates for DND packages within 3 months of the invoice issuance date.
- Delays in providing travel dates may cause inconveniences.
4. Alterations to the Tour
- Company-Initiated Changes:
- The company reserves the right to make modifications to the tour itinerary if necessary to ensure smooth service.
- Possible reasons include:
- Acts of God (natural calamities).
- Technical issues or sudden service disruptions.
- Government policies or other unforeseen situations.
5. Special Offers and Upgrades
- Enhancing Guest Experience:
- To provide better experiences, the company occasionally offers complimentary upgrades, such as:
- Upgraded hotels.
- Enhanced room categories.
- Improved vehicle types.
- To provide better experiences, the company occasionally offers complimentary upgrades, such as:
- Guests will be informed about such upgrades before or during the trip, with no additional costs incurred.
Greenland Himalayas Travels is committed to delivering exceptional travel experiences with flexibility and transparency. For further information or clarifications, please contact us directly.